Sales & Account Manager
Sales & Marketing Team
Position Summary
The Sales & Account Manager will be responsible for end-to-end business development and account management, covering lead generation, client engagement, sales closure, and coordination for project execution. The role requires strong client-facing presence, continuous follow-ups, and active participation in commercial and initial technical discussions, while coordinating with internal technical teams for detailed execution.
Key Responsibilities (Step-by-Step)
1. Lead Generation & Market Development
• Actively identify and pursue new business opportunities across assigned accounts and sectors (not limited to defense).
• Conduct soft calling, client visits, and relationship-building activities to generate leads. • Maintain an updated pipeline of prospects and opportunities.
• Proactively visit potential and existing clients on a regular basis and keep management informed in advance of planned visits.
2. Client Engagement & Relationship Management
• Act as the primary point of contact for assigned clients.
• Build strong, long-term relationships through consistent engagement and follow ups.
• Ensure timely responses, professional conduct, and punctuality in all client interactions.
• Maintain regular communication with clients to understand evolving needs and expectations.
3. Sales Pitch & Initial Discussions
• Lead initial commercial and high-level technical discussions with clients.
• Present company capabilities, solutions, and value propositions confidently.
• Ensure sales pitches are aligned with current and updated technologies.
• Stay informed about industry trends, solutions, and offerings to maintain credibility with clients.
4. Pre-Sales & Proposal Coordination
• Coordinate with pre-sales and technical teams for BOQ sizing and solution alignment based on client requirements.
• Arrange and participate in meetings between clients and internal technical/pre-sales teams as required.
• Attend pre-bid meetings, technical openings, and financial openings along with relevant team members.
• Ensure clarity of scope, timelines, and commercial terms before proposal submission.
5. Sales Closure & Contract Finalization
• Manage the complete sales cycle from lead qualification to deal closure.
• Support negotiations, contract finalization, and approval processes.
• Ensure all contractual and commercial requirements are clearly communicated to internal teams.
6. Project Oversight & Client Coordination
• Remain engaged post-contract signing to ensure smooth handover and execution.
• Actively monitor project progress and coordinate with internal teams to meet deliverables.
• Address and resolve client concerns related to timelines, scope, or deliverables.
• Facilitate meetings, presentations, POCs, and review sessions with clients as required.
7. Payment Follow-Up & Account Closure
• Coordinate with internal teams for invoicing and payment follow-ups.
• Ensure timely recovery of payments and closure of accounts.
• Escalate risks or delays proactively to management. 8. Reporting & Professional Discipline
• Provide regular updates on leads, client visits, meetings, and project status.
• Maintain accurate records of client interactions and sales activities.
• Demonstrate professional discipline, accountability, and ownership of assigned accounts.