Sales & Account Manager
Sales & Marketing Team
Sales & Account Manager
Department: Sales & Business Development
Location: Islamabad, Pakistan
Employment Type: Full-time
Work Arrangement: On-site, with travel for client meetings and business development activities
Position Overview
Tech Avenue Private Limited is seeking an experienced and results-driven Sales & Account Manager to lead enterprise business development, manage strategic client relationships, and drive revenue growth across technology-driven markets. The ideal candidate will have a strong background in B2B enterprise sales, account management, and solution-based selling, preferably within IT infrastructure, cloud computing, cybersecurity, enterprise software, or technology solutions.
The role requires the ability to identify new business opportunities, develop strategic partnerships, engage with C-level executives and key decision-makers, and translate complex business requirements into commercially viable technology solutions. The successful candidate will work closely with technical, pre-sales, and delivery teams to develop tailored proposals, strengthen client relationships, expand existing accounts, and achieve sustainable business growth.
Key Responsibilities
1. Enterprise Business Development & Revenue Growth
- Identify, develop, and pursue new business opportunities across enterprise, government, financial institutions, defense, and private-sector accounts.
- Generate qualified leads through strategic networking, referrals, market research, client engagement, and targeted prospecting.
- Develop and maintain a healthy sales pipeline, ensuring consistent opportunity progression and revenue generation.
- Drive new client acquisition, market expansion, and revenue growth across assigned territories and industry verticals.
- Conduct market and competitor analysis to identify emerging opportunities and develop effective sales strategies.
- Build strategic partnerships and channel relationships to expand market reach and business opportunities.
2. Strategic Account Management
- Manage and grow a portfolio of enterprise clients, developing long-term relationships with key stakeholders and decision-makers.
- Engage with C-level executives, business leaders, IT heads, procurement teams, and other relevant stakeholders to understand business priorities and technology requirements.
- Develop account plans to strengthen client engagement, improve retention, identify cross-selling and upselling opportunities, and maximize account value.
- Monitor account performance, customer satisfaction, and growth opportunities through regular reviews and proactive follow-ups.
- Resolve client concerns by coordinating with relevant internal teams and ensuring timely communication and service delivery.
3. Technology Solutions & Consultative Selling
- Understand client business challenges and recommend suitable technology solutions aligned with their operational and strategic objectives.
- Drive consultative sales across relevant technology domains, including IT infrastructure, cloud computing, cybersecurity, enterprise software, networking, and related solutions.
- Collaborate with technical and pre-sales teams to assess client requirements, develop solution approaches, and prepare proposals and commercial offers.
- Lead client presentations, solution discussions, product demonstrations, and proof-of-concept engagements in coordination with technical teams.
- Translate technical capabilities into clear business value propositions, highlighting operational efficiency, reliability, scalability, and cost-effectiveness.
4. Sales Cycle & Commercial Management
- Manage the complete sales lifecycle, from lead qualification and opportunity assessment to proposal submission, negotiation, and contract closure.
- Prepare and present commercial proposals, quotations, and business cases in collaboration with relevant teams.
- Lead commercial negotiations while maintaining profitability and alignment with organizational objectives.
- Coordinate tender responses, bid submissions, RFPs, RFQs, and other commercial documentation, where applicable.
- Support contract finalization, client onboarding, invoicing coordination, and follow-up on outstanding payments.
- Maintain accurate sales forecasts, opportunity records, client interactions, and pipeline updates in the designated CRM system.
5. Internal Coordination & Delivery Support
- Work closely with technical, pre-sales, operations, finance, and delivery teams to ensure alignment between client commitments and proposed solutions.
- Facilitate smooth handovers from sales to implementation and delivery teams following contract closure.
- Monitor client expectations and coordinate timely resolution of issues that may affect customer satisfaction or commercial outcomes.
- Maintain effective communication throughout the sales and delivery lifecycle to support long-term client partnerships.
Requirements
- Bachelor's degree in Business Administration, Marketing, Engineering, Information Technology, or a related field.
- 6+ years of relevant experience in B2B enterprise sales, technology sales, business development, or strategic account management.
- Demonstrated experience in selling technology solutions, preferably IT infrastructure, cloud services, cybersecurity, networking, enterprise software, or managed services.
- Proven track record of revenue growth, new client acquisition, account expansion, and sales pipeline development.
- Experience managing enterprise accounts across government, defense, financial institutions, or private-sector organizations will be an advantage.
- Strong ability to engage, negotiate, and build relationships with C-level executives and senior decision-makers.
- Understanding of consultative selling, solution positioning, commercial negotiations, and end-to-end sales cycles.
- Experience collaborating with technical and pre-sales teams to develop client-specific solutions and proposals.
- Strong presentation, communication, stakeholder management, and negotiation skills.
- Familiarity with CRM platforms, sales pipeline management, forecasting, and account planning.
- Ability to manage multiple opportunities and client accounts while meeting business targets.
- Willingness to travel for client meetings, partner engagement, and business development activities.
Key Success Metrics
- Achievement of assigned revenue and sales targets.
- New enterprise client acquisition and market expansion.
- Revenue growth, retention, and expansion of existing accounts.
- Sales pipeline value, forecast accuracy, and opportunity-to-win conversion rate.
- Growth in strategic accounts and development of partner relationships.
- Quality and timeliness of proposals, bids, and commercial negotiations.
- Client satisfaction, relationship strength, and account retention.
- Effective coordination with internal teams and timely follow-up on commercial commitments and outstanding payments.
Preferred Candidate Profile
The ideal candidate is a commercially driven professional who combines strategic relationship management with a strong understanding of enterprise technology solutions. The candidate should be comfortable engaging senior decision-makers, identifying complex business needs, positioning technology solutions, and managing opportunities from initial engagement through commercial closure and delivery coordination.
Experience in regional enterprise sales, cloud services, IT infrastructure, cybersecurity, or technology solution providers will be particularly valuable.